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Tom of TeleDirect call center talks about Presto Reviews and reputation management

By Tom Coshow (Sacramento, CA) on January 29, 2010

Presto gives us the ability to get the news from our Customers out on the web for people to see. It is our modern word of mouth referral system. While it raises our presence on the Internet I think it has probaly been more beneficial internally.  Every morning at our huddle we start the day out with good news before we get to the numbers and then challenges. During good news our marketing department listens closely for opportunities to encourage a review from a happy customer.  We get bad reviews off the site also, but reaching out to customers with good news stories is a way we focus on the positive and develop reaptable success frameworks.  What works for one will work for another and that is what we want. The bad reviews definitely help keep us in line also and force us to be accountable.

Our reply:

Tom,

Your team's commitment to excellence works nicely with your review site. I especially like the fact you include a link in all of your email correspondences. Keep up the great work.

Best,

Scott

Presto Reviews is coming through for Pat McGrath Auto Group

By Cory Hosch (Cedar Rapids, IA) on December 23, 2009

The Presto Review product is a quick and easy to use tool that has gotten us immediate results and allows us to focus on multiple areas all at once. SEO, lead generation, customer retention and positive customer endorsed advertising. Easy to use and not overwhelming at all, even a person with limited SEO knowledge can take advantage of it. The support has been amazing and is always there to answer questions and give useful advice.

Our reply:

Cory,

The kind words are much appreciated! Keep up the good work on your sites.

 

Presto Reviews works!

By Jeff Hinchcliff (Omaha, NE) on November 23, 2009

Presto Reviews reputation management system is THE product to have for dealers concerned about on-line reputation management and looking for a additional SEO edge. The ability to have direct interactions with customers also can't be overlooked. If you have a need, this is the solution!

Our reply:

Jeff,

Glad to hear it is going well for you. Keep up the good work!

Scott

I Use Presto to Turbo-Charge my SEO

By Ed Garrison (Lake Bluff, IL) on July 25, 2009

I use Presto Reviews to turbo-charge my SEO, to interact with my customers, and to build traffic to my site... and it works!

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how it works
best practices
seo strategies
contact us
sales person accountability
why presto reviews